Client Survey

Prytania Veterinary Hospital continually strives to provide the highest quality of service and health care for your pet. To ensure our high quality of service, please take a few moments to complete our survey and let us know how we are doing. All questions are optional.

Your Email
What was the reason for you visit?: Telephone Service
The receptionist that answered my call was friendly & attentive.
The receptionist that answered my call was efficient and helpful.
The amount of time I was put on hold was reasonable.
How would you rate your overall telephone service?
Any other comments/suggestions regarding our telephone service?: Reception
A receptionist greeted me promptly.
The receptionist that assisted me was warm and cheerful.
The receptionist that assisted me was helpful and informative.
My wait time in the reception area and/or exam room was reasonable.
Overall, how would you rate the service provided by your receptionist?
Any other comments/suggestions regarding your receptionist?: Technician
The technician greeted me warmly.
The technician took a good history of my pet.
The technician was gentle with my pet.
The technician seemed proficient and knowledgeable.
Overall, how would you rate the service provided by your technician?
Any other comments/suggestions regarding your technician?: Veterinarian
The veterinarian was friendly and polite.
The veterinarian seemed genuinely concerned about my pet.
The veterinarian was gentle with my pet.
The veterinarian described, diagnosed, and treated my pet well.
The veterinarian gave clear advice about how to treat my pet.
The veterinarian seemed knowledgeable and proficient.
The veterinarian addressed all of my concerns.
The veterinarian took an appropriate amount of time with me.
Overall, how would you rate the service provided by your veterinarian?
Any other comments/suggestions regarding your veterinarian?: Our Facility
The hospital was clean and neat.
The hospital was comfortable.
The hospital was odor-free.
Any other comments/suggestions regarding our facility?: General
I received a good value for what I paid.
The check-out procedure was quick and hassle-free.
I would recommend this hospital to my friends and family.
How would you rate your overall experience at our hospital?
Any other comments/suggestions?
Your first & last name (OPTIONAL)

Thanks for your input!

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